COVID-19 Protocol Updates

A message to our clients:

We are excited to remain open for in-person appointments with you and your pet. However, recent developments regarding the Delta variant of COVID-19 have required the following changes to our appointment flow:

  • We are asking everyone, regardless of vaccination status, to wear a mask covering their nose and mouth while inside the clinic. (All of our staff will also be using masks.)
  • When you arrive with your pet, you no longer need to call ahead. Come right into the lobby and we will get you checked in and let you know where to wait.
  • We are currently limiting the occupancy of open waiting areas. Usually, we can take you and your pet right into an exam room. However, if it is a very busy time and no rooms are available, we may ask you to return to your car to wait for a short time after checking in your pet. We’ll call your cell phone as soon as a room is available.
  • If you don’t want to wear a mask or still prefer not to come into the clinic, we are still happy to offer a curbside appointment service. Let our staff know when scheduling that you prefer curbside service, then call from your cell phone once you arrive for your appointment.

Thank you for your continued support and understanding. We look forward to seeing you and your pet!

With gratitude,
The Bigger Road Team