Client satisfaction is a top priority at Bigger Road. Our veterinarians and team take great pride in providing every pet with high-quality veterinary care and treating each pet like they are our own.
We believe testimonials from other Springboro & Kettering pet owners are a great way to know more about us. In an ongoing effort to improve our practice, we would greatly appreciate knowing more about what you think of our services and team.
"It was a euthanasia appointment, and the staff, from the time of my call to a few days later, was so considerate and empathetic. The treatment my 14 yr old Boxer and I received walking in was empathetic and immediate. There was a room set up for us, and the most patient and considerate receptionist and doctor tended to us. I left in tears but couldn't have been more pleased with the caring displayed by everyone.Days later, I received my pups pawprints with her name printed on it, a card, and a short poem/saying. Simple gestures that meant so much at that time. Then, the office sent a small and very thoughtful flower arrangement with a sympathy message. They went above and beyond, in my opinion. I wish I could give them all a hug!"
Greg R.
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